Loaner Cars
A collision repair takes days, sometimes weeks when insurance is slow. You still have to get to work. Ask for a loaner when you check in and leave in it the same day you drop off.
What it involves
Rental cars mean a second counter, a second deposit, and a daily rate that keeps running while your claim sits with an adjuster. Our loaners are at the shop: hand us your keys, take ours. If the other driver was at fault, their insurance often covers a loaner or rental; we help you ask for it.
Loaners are first come, first served, so tell us you want one when you check in online and we'll have it ready on your drop-off day. Bring your driver's license and proof of insurance.
Signs you need it
- You need a car for work, school or the kids while yours is in the shop
- The at-fault driver's insurance owes you transportation and you don't want to fight the rental counter
- Your policy has no rental coverage and you don't want a $50-a-day surprise
- You'd rather not deal with a second business during an already stressful week
From drop-off to keys back.
- Photos & check-inSend photos for a preliminary range, then check in online or at the shop on the day you drop off.
- Teardown & estimateWe take the damaged area apart, find hidden damage and write the real estimate.
- ApprovalYour insurer approves the estimate, or you approve it if you are paying directly.
- Body & structureMeasuring, straightening, panel repair or replacement.
- PaintMatched to your paint code, blended, cleared and cured.
- Quality check & pickupFit, lights, warning lights and a road test, then we text you that it's ready.
Common questions
How much is a loaner car?
$35 a day, usually far less than a rental, and often paid by the at-fault driver's insurance. Ask at check-in and we'll tell you where you stand.
Do I need my own insurance to drive a loaner?
Yes. Bring your driver's license and your current insurance card. Your policy follows you into the loaner.
Can I reserve a loaner before I drop off?
Yes. Check the loaner box on the online check-in and we'll set one aside for your drop-off day.
Deductible assistance
Don't let the deductible hold up the repair.
For many drivers the deductible is the hardest part of an accident. Ask about deductible assistance: on qualifying repairs we can reduce what you pay out of pocket by up to $1,000, and you see the exact amount in writing before work starts.
Assistance is a discount on our side of the repair. We never inflate an estimate or bill your insurer for your deductible. Eligibility depends on the repair and your policy.
- Tell us your deductibleShare the collision or comprehensive deductible on your policy.
- We review the repairOnce the estimate is approved, we see what we can take off.
- You get it in writingYour out-of-pocket amount is on paper before we start.
Serving drivers across the valley
- Glendale
- Phoenix
- Peoria
- Surprise
- Sun City
- Sun City West
- El Mirage
- Youngtown
- Avondale
- Goodyear
- Tolleson
- Litchfield Park
- Buckeye
- Scottsdale
- Tempe
- Mesa
- Chandler
- Gilbert
Other services
Send a few photos. We'll take it from there.
Upload pictures of the damage for a preliminary price range, or call and talk to someone at the shop.
Visit the shop
5511 N 51st Ave, Suites 108 & 109
Glendale, AZ 85301
Open every day, 7 AM – 6 PM
Get directions