Insurance Claim Assistance
After an accident you have to deal with the other driver, a rental, work and an adjuster. We take the repair side of the claim off your plate.
What it involves
Bring your claim number, or call your insurer from our office and we will help you open one. We send the estimate and photos, request supplements when teardown shows more damage, and keep you posted on approvals.
Your insurer decides coverage and how much they pay. We handle the repair paperwork, explain what you owe before work starts, and collect only your share at pickup.
Signs you need it
- You have a claim number and are not sure what to do next
- The other driver's insurance is handling the claim
- Your insurer sent an estimate that looks low
- You were told to use a specific shop
From drop-off to keys back.
- Photos & check-inSend photos for a preliminary range, then check in online or at the shop on the day you drop off.
- Teardown & estimateWe take the damaged area apart, find hidden damage and write the real estimate.
- ApprovalYour insurer approves the estimate, or you approve it if you are paying directly.
- Body & structureMeasuring, straightening, panel repair or replacement.
- PaintMatched to your paint code, blended, cleared and cured.
- Quality check & pickupFit, lights, warning lights and a road test, then we text you that it's ready.
Common questions
The accident was not my fault. Do I pay a deductible?
If the other driver's insurance accepts the claim, you generally do not pay a deductible. We help you open the claim with their insurer.
My insurer's estimate looks low. What happens?
Insurer estimates are often written before teardown. When we find more damage we document it and send a supplement for approval.
Do you work with my insurance company?
Yes. We work with all insurance companies.
Deductible assistance
Don't let the deductible hold up the repair.
For many drivers the deductible is the hardest part of an accident. Ask about deductible assistance: on qualifying repairs we can reduce what you pay out of pocket by up to $1,000, and you see the exact amount in writing before work starts.
Assistance is a discount on our side of the repair. We never inflate an estimate or bill your insurer for your deductible. Eligibility depends on the repair and your policy.
- Tell us your deductibleShare the collision or comprehensive deductible on your policy.
- We review the repairOnce the estimate is approved, we see what we can take off.
- You get it in writingYour out-of-pocket amount is on paper before we start.
Serving drivers across the valley
- Glendale
- Phoenix
- Peoria
- Surprise
- Sun City
- Sun City West
- El Mirage
- Youngtown
- Avondale
- Goodyear
- Tolleson
- Litchfield Park
- Buckeye
- Scottsdale
- Tempe
- Mesa
- Chandler
- Gilbert
Other services
Send a few photos. We'll take it from there.
Upload pictures of the damage for a preliminary price range, or call and talk to someone at the shop.
Visit the shop
5511 N 51st Ave, Suites 108 & 109
Glendale, AZ 85301
Open every day, 7 AM – 6 PM
Get directions